Achieve Seamless Operation with ServiceNow Managed Services

Atello offers a range of service now managed services to help you get the most out of your investment.

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Our Numbers Don't Lie

29%

Decrease Customer Service Costs

82%

Client Retention

09

Years of serviceNow Experience

3.29

CSAT Score

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What is FlexNow?

FlexNow is a ServiceNow managed services subscription based, fully managed service solution that includes ServiceNow platform enhancements and upgrades.

Who is FlexNow For?

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IT Director or VP of Technology & Innovation

Improve the Customer and Employee experience by improving your ServiceNow platform. Avoid the need to go through long hiring cycle to find and hire...

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ServiceNow Platform Owner

Manage and reduce backlog of business needs from end-user departments to implement in the platform and improve customer or employee experience.

How does FlexNow work?

Unlock value, measure, and accelerate performance with purpose-built metrics and dashboards.

Expert ServiceNow Platform Management

01

Platform Management

We handle all aspects of your ServiceNow platform, ensuring its smooth operation through maintenance, upgrades, performance monitoring and security measures.

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02

Service Management

We assist you in designing, implementing, and managing efficient service management processes, including incident, problem, change and service level management.

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03

Application Development

We develop custom applications on the ServiceNow platform, automating your unique business processes and workflows for enhanced efficiency.

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04

Integration Services

We seamlessly integrate ServiceNow with other critical business applications such as HR, ERP, and CRM systems, creating a connected IT environment.

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05

Reporting & Analytics

We help you leverage ServiceNow's robust reporting and analytics capabilities, providing valuable insights into your IT operations for informed decision-making.

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06

Enhanced IT Landscape

Benefit from improved IT visibility, efficiencies, productivity, compliance and security through our proven ServiceNow managed services.

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What can you do with FlexNow?

Align ServiceNow with your overall business objectives, driving optimal transformation to  new heights.

Backlog Reduction

Platform development to continously improve and respond to the backlog, increasing delivery speed.

Platform Maintenance & Support

Ongoing ServiceNow platform administration and enhancements, so you're always up to date.

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Let's chat about your use case

Set up a call with us to discuss your specific ServiceNow use case and painpoints.

What we can achieve with you

70%

Productivity increase

50%

Reduction in case volume

50%

Reduction in cost

$150K+

Estimated Annual Savingss

78%

ROI on 5 months

Frequently Asked Questions