Achieve Seamless Operation with ServiceNow Managed Services
Atello offers a range of service now managed services to help you get the most out of your investment.
Our Numbers Don't Lie
29%
Decrease Customer Service Costs
82%
Client Retention
09
Years of serviceNow Experience
3.29
CSAT Score
What is FlexNow?
FlexNow is a ServiceNow managed services subscription based, fully managed service solution that includes ServiceNow platform enhancements and upgrades.
Who is FlexNow For?
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IT Director or VP of Technology & Innovation
Improve the Customer and Employee experience by improving your ServiceNow platform. Avoid the need to go through long hiring cycle to find and hire...
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ServiceNow Platform Owner
Manage and reduce backlog of business needs from end-user departments to implement in the platform and improve customer or employee experience.
How does FlexNow work?
Unlock value, measure, and accelerate performance with purpose-built metrics and dashboards.
Expert ServiceNow Platform Management
01
Platform Management
We handle all aspects of your ServiceNow platform, ensuring its smooth operation through maintenance, upgrades, performance monitoring and security measures.
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02
Service Management
We assist you in designing, implementing, and managing efficient service management processes, including incident, problem, change and service level management.
03
Application Development
We develop custom applications on the ServiceNow platform, automating your unique business processes and workflows for enhanced efficiency.
04
Integration Services
We seamlessly integrate ServiceNow with other critical business applications such as HR, ERP, and CRM systems, creating a connected IT environment.
05
Reporting & Analytics
We help you leverage ServiceNow's robust reporting and analytics capabilities, providing valuable insights into your IT operations for informed decision-making.
06
Enhanced IT Landscape
Benefit from improved IT visibility, efficiencies, productivity, compliance and security through our proven ServiceNow managed services.
What can you do with FlexNow?
Align ServiceNow with your overall business objectives, driving optimal transformation to new heights.
Backlog Reduction
Platform development to continously improve and respond to the backlog, increasing delivery speed.
Platform Maintenance & Support
Ongoing ServiceNow platform administration and enhancements, so you're always up to date.
Let's chat about your use case
Set up a call with us to discuss your specific ServiceNow use case and painpoints.
What we can achieve with you
70%
Productivity increase
50%
Reduction in case volume
50%
Reduction in cost
$150K+
Estimated Annual Savingss
78%
ROI on 5 months
Frequently Asked Questions
Why do I need FlexNow?
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How does FlexNow differ from other managed service solutions?
What exactly is covered under the FlexNow offering?
How does the transition to FlexNow managed services work?
Are there long-term contracts?
How is the pricing for FlexNow determined?
Can we have a dedicated point of contact for any concerns or queries?
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